The user with access rights can inactivate or reactivate an existing provider user at any point.

To inactivate a provider:

1.On the User Management screen, click Existing User. A pop up message is displayed.
2.Click Provider. The Existing Provider screen is displayed with the list of active providers.
3.On the Existing Provider screen, to inactivate a provider, click the INSYNC~1_img553icon.
4.To reactivate a provider, select the Inactive radio button and click the INSYNC~1_img554icon.